My Messages App Wont Work On My Mac

My Messages App Wont Work On My Macbook Air
My Messages App Wont Work On My Macbook Pro
My Messages App Won't Open On My Mac

Several users have reported that they are having problems connecting to the Mac App Store. Further, users stated that this problem started after updating their Mac devices. The error message:

The Optimum App can't be installed after it has been downloaded on a Mac Computer. Apple has made a change to their security settings, and users with the following OS versions may experience this error, which will prevent them from using the Optimum App: OS X 10.9.5; OS X Mavericks v10.10; OS X Mavericks v10.9.5 Security Update 2014-004. This happened for me on 10.10.5 and I kept getting the “cannot connect” message no matter what I tried. The issue for me was that I recently had downloaded and started using a proxy server (Socksharex), and it changed my network setting connection preferences; it kept trying to access the proxy server, even after I had realized that I didn’t want the proxy server and deleted it and its app.

“Cannot Connect to the App Store”.

You may also see similar error messages:

An unknown error has occurred.
We could not complete your request.

Please note that if you are having this issue on your iPhone or iPad, please see this article.

This article explains what you can do when your Mac can’t connect to the Apple App Store and won’t download, install, or update apps.

See also: Cannot Send or Receive Messages on Your Mac?

Why can’t my Mac connect to the App Store?

First, let’s make sure that there are no network connectivity issues. Make sure that your Mac is connected to the Internet. Check to see if websites load in Safari or in other browsers. If not, you may try the following troubleshooting tips:
1. Restart your Mac. (Apple menu > Restart).
2. Restart your router/modem (Unplug the power supply, wait 30 seconds and then plug it back in).
3. Turn off and on Wi-Fi. (Click the Wi-Fi icon in the menu bar).
4. Contact your Internet service provider and confirm that there are no outages.
Make sure that Apple Mac App Store servers are up and running. Go to Apple’s System Status website and check. It is possible that the App Store service is having issues with its servers or systems. For instance, currently, it is saying “Mac App Store – Completed Maintenance. 1.7% of users were affected. Customers may have been unable to make purchases from the App Store, iTunes Store, iBooks Store, or Mac App Store.” As you can see, the Mac App Store was down for some users, and but now it is fixed. If this the case, there is little you can do. Just wait. You’ll know when the service is working again.
Launch iTunes. From the top menu bar, click Account and then Sign out. After signing out, sign back in.
Open the App Store on your Mac and then click Store (top menu bar) and click Sing Out and then sing back in.
If you are using a VPN or proxy to connect to the Internet, disable them to see if that fixes your problem.
Update your Mac. Make sure that your operating system is up to date. If you are running macOS Mojave or later, go to System Preferences > Software Update and then click Check for Updates. If there is an update available, update the software on your Mac by following the on-screen instructions. If you are running an earlier version of the macOS software (e.g., macOS High Sierra, etc) then you will need to open the App Store and click Updates.
On your Mac, make sure that the date and time settings are done correctly. Go to System Preferences > Date & Time to check this. You may also want to check the box for “Set date and time automatically”.
Restart your Mac in Safe Mode. You can restart your Mac by pressing and holding the Shift key as your Mac starts up (turn off your Mac then turn on and immediately press and hold the Shift key). Try the App Store in Safe Mode and then restart your Mac normally (this time, do not press the Shift key).
On your Mac, complete the following steps:
1. open the Keychain Access app (Applications > Utilities > Keychain Access).
2. Click “System Roots”.
3. Double Click “DigiCert High Assurance EV root CA”.
4. Click “Trust” to expand it.
5. Change “When using this certificate” from “Use System Defaults” to “Never Trust”.
6. Now restart your Mac.
7. And, when your Mac is on, follow the same steps to change “When using this certificate” back to “Use System Defaults”.
On your Mac, follow these steps:
1. Open Finder.
2. From the top menu, click Go > Go to Folder and enter the following:
3. /var/db/crls/
4. Click Go.
5. Delete these files: “crlcache.db” and “ocspcache.db”. You may have to enter your admin password.
6. And then restart your Mac.

If everything above fails and the issue persists, you could contact Apple.

See also: This Item Is Temporarily Unavailable. Please Try Again Later

Many people have experienced the issue that they were unable to send messages from Android phones. If you are one of those people and getting an error saying can’t send text messages on Android phone, then in this article, we are providing you the solutions that would fix this problem.

Android Issues & Fixes

Android System Issues

Android Apps Issues

Samsung Phone Issues

Why can’t I send text messages on my Android? I would send a text message and exit out of the messaging app. Then when I check later, I see that it hasn’t sent and has a loading symbol beside the message. It’s happening a lot more randomly now than before. Why won’t my text messages send? Anyone know what’s going on?

Text messages are one of the oldest forms of communication. As a social media platform took over the generations, the use of text messages has been reduced significantly. But that does not mean that the messages aren’t used anymore. It is still a secure and reliable method for verification and communication between peers.

Even though the messaging features can work very well even without the network connection, but sometimes it happens that the messaging feature doesn’t work properly. So, to fix the issue that “text message failed to send on Android phone”, you can try the methods listed below in the article.

4 Methods to Fix “ Text Messages Failed to Send on Android Phone” Issue

There are several methods that the users can try to resolve their problems regarding the problem that text messages not sending on the Android phone. The effective methods are listed below:

Method 1. Soft Reset Your Phone

Soft reset, which means simply restart your phone. Giving your phone a fresh start is sometimes all you need to fix your Android issue. You can turn off your phone for a while and then switch it on to try if it works. Of course, you can also simply click on Reboot. The maximum chances that your problem will be fixed by taking this way.

Method 2. Clear Cache on Your Phone

Clearing the Cache memory is like the most common fix to some Android problems. So, this method is often recommended by many technicians. You can follow the steps below to clear cache on your Android phone:

In the Settings menu, choose the Application and then open the Application Manager.
Swipe the menu to get the list of the apps and search for the Message app.
When you will open the App info, you will see the Clear Data and Clear Cache option.
You can clear both the Data and Cache and then restart your device and see if the problem is fixed or not.

How to Fix Text Messages Not Sending on Android Issue via Clear Cache

Method 3. Force Stop the Message App

Sometimes you are not able to send text messages is mainly because of the Message app itself. You can try to force stop it and restart. To force stop the app, you can follow the steps as:

Go to the Settings menu and open the Application.
In the Application Manager, swipe down to see all the applications.
Now, look for the Messaging app in the list and click on it when you find it.
When you open the app info, you will see an option that says Force Stop.
Tap on it and then restart your device.

Fix “My Phone Wont Send Text Messages” Issue Via Force Stop the App

Method 4. Factory Reset Your Android Device

My Messages App Wont Work On My Macbook Air

If all the above methods fail, then the last option to fix the issue is to reset your Android phone to the Default settings. The factory reset will restore your phone to an initial set up state. You can further perform the required steps. Remember to create a backup of all your data files before you proceed to the steps. Because once you have factory reset your device, all the existing files and data will be erased. To reset your Android device, you have to follow the steps as:

Open the Settings in your Phone.
Look for the Backup and Reset option.
In the Backup and reset setting, at the bottom, you will see an option that says “Factory Data Reset”.
Tap on that icon and reset your phone.

Fix Can’t Send Messages on Android Phone Issue via Factory Reset Your Android

Although every piece of data will be erased from your phone you will be able to send messages from your Android phone again.

How to Backup Text Messages on Android

Just like above, sometimes the Message app may fail to work and cause important messages loss. In this case, making a backup of your messages becomes quite necessary. Apart from using the USB cable or Google Drive to backup Android messages to your computer, there are some other third-party tools that can also help. Here we recommend AnyDroid. Below are the features of AnyDroid.

AnyDroid – Backup Android Messages

With just 1 click and a few minutes, it completes back up all your texts.
Backs up your messages to computer in readable formats like HTML, TXT, pdf so that you can view your messages anytime.
Also support backing up your photos, videos, contacts, notes, calendars, documents, apps, etc.

Free Download100% Clean & Safe

Now, download AnyDroid on your computer, and then check the steps to backup text messages on your Android phone with AnyDroid:

Step 1. Launch AnyDroid on your computer > Connect your phone to the computer via a USB cable.

Step 2. When the computer has detected your device, the main interface will show as below. Choose Messages to manage the text messages on your Android device.

How to Backup Text Messages on Android – Step 2

Step 3. Select the messages you want to backup > Click To PC/Mac button at the top right corner to start the process.

The Bottom Line

Once you give these above methods a try, you won’t cry that my phone won’t send text messages. These are the most effective solutions to fix your issue. These methods can also be applied to the message+ keeps stopping, and not receiving text messages error on your Android phone. If you still facing some problems, then it is time that you contact your service provider and they will help you to fix the problem.

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